An affordable new Funeral Plan Ncedisanani was developed for the South African market by Channel Life. As this is a highly sensitive subject, it was perceived that this kind of communication works better in the vernacular than in English. Lesedi FM and Ukhozi FM were chosen for a campaign that combined emotivity and a call to action in a series of 60” spots.
An original soundtrack was created that borrowed from the cultural idiom as well as incorporating the product name in a respectful way.
Three different personality types were chosen to represent the market: a young woman, a cultural elder and a regretful male.
An SMS device was embedded in the commercials. A high rate of response was measured.
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